Authentication Failed

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  • Avatar
    Yuri Zelikov

    Don't have /Applications/OpenBazaar/Content/Resources/OpenBazaar-Server on OSX.

  • Avatar
    Jack Wahlquist

    Solution for OSX:
    (under step 2) "Note that on some operating systems, these files may be hidden by default on your file explorer. If you can't locate these files, it's likely that you need to turn on the option to view hidden files."
    View hidden files on Mac OSX: 1. Open Terminal found in Finder > Applications > Utilities 2. In Terminal, paste the following: defaults write com.apple.finder AppleShowAllFiles YES 3. Press return 4. Hold the ‘Option/alt’ key, then right click on the Finder icon in the dock and click Relaunch.

  • Avatar
    Openly Bizarre

    Yuri, ctrl-click or right-click on the OpenBazaar app and choose "Show Package Contents", then go down the rest of the path.

    Jack, those files are not hidden, they are packed into the app bundle.

    What I'm curious about: I see four instances of openbazaard running. I assume this is the server:
    Why 4 times? Is that normal? They won't quit normally, have to be force-quit in Activity Monitor.

    In any case, the instructions above under Step One: "Close the application and shut down the server." need to be much clearer. Most normal users will have no idea where and how to look for that server process and how to shut it down.

     

  • Avatar
    Yuri Zelikov

    This worked, thanks!

  • Avatar
    Denis Viklov

    Still doesn't work on Ubuntu 14.04.4 LTS. Darmon works but then I'm trying to connect with credentials from the config, got auth error. 

  • Avatar
    Christian Miller

    Dennis, I found that the easiest solution on my Debian machine was to create a new account within the Electron window. By that I mean after seeing the Auth failed error I clicked new account, and was successful in using the wizard.

  • Avatar
    Denis Viklov

    Hi, Christian, thank you for your reply. I stuck on "Server configuration page". Then I'm trying to create a new connection with credentials from my config I've got the same error. Not sure that you mean under the wizard.

  • Avatar
    Denis Viklov

    So, idea is interesting for developing markets. But I tried it on Windows 7 and got the same error. Very raw software. Did you test it? May I help you? 

  • Avatar
    Christian Miller

    Hi Dennis, Here are the steps I followed to achieve success.

    1) Start OpenBazaar server

    2) Start OpenBazaar client

    3) Click New

    4) Fill out the form fields with your information.

    5) Click Save Changes.

    6) Enjoy 

  • Avatar
    DM SUJA

    What do you mean my username and password? Like my login to my computer or I just make it up?

  • Avatar
    Chad

    I'm getting "authentication failed" the first time, followed by "too many attempts" when trying to connect to default. And it has nothing to do with having to wait as this happens even after waiting several hours (supposedly there is a 30 min unlock timer?).

     

    If I create a new server, it doesn't bring up my profile, it wants me to make a new one. And that second server is only good for 1 login, then it goes to "connection failed" and has to be deleted, to which I recreate and it wants me to make a new profile again.

     

    Anyone have any ideas for this?

  • Avatar
    Christian Miller

    Dennis the steps I listed I had success with on Debian. I believe they should work for your Ubuntu machine. Chad, what OS are you using?

  • Avatar
    Chad

    The install I am having trouble with is on a windows 10 machine.

    I have backed up everything and reinstalled, but the problem persists when I copy the folder back in place containing my profile and such. I know you are supposed to be able to copy the profile in order to take it with to a new system, so not sure what I am missing.

     It was working perfectly...until I was trying to simulate someone's problem in order to get them up and running...but I guess I did a number on mine...but I really didn't do anything.

    I am going to try to copy the profile over to my macbook to see what happens. EDIT: tried, the EXACT same situation is occurring.

     I guarantee the issue isn't the server timer because its been almost 24 hours since the problem started.

     

     

    EDIT EDIT

     

    I think I found my issue....the profile file  (under roaming/openbazaar/store/media) seems to be the problem. it seems to be corrupted or somehow a username got inserted into it and won't reset or somehow locked.

    any way to fix this?

  • Avatar
    Lev Dubrovsky

    Hi. Unfortunately, still experiencing the uathentication problem on Windows10. The ob.cfg file has been edited as suggested. What can be wrong with it? P.S. I'm not quite sure I start the server/client properly, though. Need expertise. Thanks.

     

  • Avatar
    GenaEhrlich

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